Privacy Policy
A legal disclaimer
Last Updated: July 2026
At CompanionLine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use our website or services.
Information We Collect
We may collect your name, email address, telephone number, billing information, age, interests, preferred call times, and other information you choose to provide. We also collect basic website usage information through cookies and similar technologies to improve your experience.
How We Use Your Information
Your information is used to provide our companionship services, process payments, schedule calls, match members with suitable companions, respond to enquiries, improve our services, and comply with legal obligations.
Information Shared With Companions
To deliver our services, we may share limited information with your assigned companion, including your first name, age, hobbies, interests, preferred conversation topics, and preferred call schedule. Only information necessary to provide the service will be shared.
Payments
Payments are processed securely through trusted third-party payment providers. CompanionLine does not store your full payment card details.
Call Recordings
Calls are not routinely recorded. Recordings will only take place with the prior consent of everyone participating and only in rare circumstances for quality assurance or companion training purposes.
Data Retention
Personal information is retained only for as long as necessary to provide our services and meet legal obligations. Unless required otherwise by law, information is generally retained for up to 24 months after your membership or service ends.
Your Rights
You may have the right to request access to your personal information, ask us to correct inaccurate information, request deletion of your information where applicable, or object to certain processing activities. To exercise these rights, please contact us.
Cookies
Our website uses cookies to improve functionality, analyse website usage, and enhance your browsing experience. You can manage cookie preferences through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@companionline.co.uk